Privacy Policy

Last updated: 17 August 2026

This Privacy Policy explains how Ghana Vogue Events may collect, use, store and protect personal information when you use our website, register for an event or programme, participate as a contestant, vote, make a payment or contact our support team.

Information We May Collect

Depending on the service used, we may collect names, email addresses, telephone numbers, contestant details, registration information, messages, transaction references, voting selections, event participation information and technical information relating to website use.

Voting and Payment Information

Where paid voting or another paid service is available, online payments are processed securely through Paystack, our primary payment processor. Customers may use the payment channels made available through Paystack at checkout, including supported Mobile Money and card options. Ghana Vogue Events may receive transaction references, payment status, amount and other information necessary to confirm delivery, provide support and reconcile transactions.

We do not ask customers to send us card PINs, mobile-money PINs, CVVs or one-time passwords.

How We Use Personal Information

We may use personal information to operate events and voting campaigns, process registrations, confirm transactions, deliver purchased services, communicate programme information, provide customer support, prevent fraud, resolve disputes, improve the platform and meet legal or regulatory obligations.

Contestant Information

Where a person participates publicly as a contestant, information such as their name, photograph, category, profile and voting information may be displayed publicly as part of the relevant campaign. Contestants should only provide material they are authorised to submit.

Cookies and Technical Data

The website may use cookies and collect technical information such as IP address, browser type, device information, referring page and time of visit for functionality, security, analytics and performance purposes.

Service Providers

We may use trusted service providers for website hosting, email, analytics, security and payment processing. These providers may process information only as necessary to provide their services and subject to their own legal and contractual obligations.

Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including transaction reconciliation, customer support, fraud prevention, event administration and legal or regulatory requirements.

Data Security

We use reasonable administrative and technical measures to protect information against unauthorised access, misuse, alteration or loss. No internet-based system can be guaranteed to be completely secure.

Your Choices and Requests

You may contact us to ask questions about your personal information or request appropriate correction or deletion, subject to legal, transaction-record and regulatory requirements.

Contact

Privacy enquiries may be sent to support@ghanavogueevents.com.